1. What We Collect
Only the information needed to quote and follow up with you:
- Website inquiry form: cargo type/category, route, volume, contact method (phone / WeChat / email — any one suffices), and optional notes (e.g. product category, cargo value, destination city)
- Information you voluntarily provide in WhatsApp / email conversations (e.g. company name, delivery address, referral code)
- Site analytics (see section 6)
We do not collect sensitive personal information unrelated to quoting; hidden anti-spam fields in forms only identify bots and collect nothing from you.
2. How We Use It
Your information is used only for:
- Quoting and business follow-up (supporting our 4-hour response commitment)
- Delivering duty-estimate results
- In-transit shipment notifications and delivery confirmation
No marketing spam: one inquiry will not trigger repeated promotional messages.
3. No Selling, No Leaking
We do not sell, rent, or provide your personal information to unrelated third parties. We only share necessary information with partner carriers, customs brokers, and delivery providers to the extent required to perform the shipping service; except where laws and regulations require otherwise.
4. Storage & Security
Data is stored on our website hosting and email systems, accessed by our team; reasonable security measures such as access control, minimization, and transmission encryption are applied to prevent unauthorized access or disclosure.
5. Your Rights
You may contact us at any time to inquire about, correct, or delete your data, or withdraw prior consent. Contact details are at the bottom of this page.
6. Site Analytics
This site uses Google Analytics 4 (GA4) to measure visits and sources, for improving content and conversion experience. Analytics are aggregated and anonymous, not used to identify individuals; you can manage related cookies through your browser settings.
7. Legal Basis & Updates
This policy is prepared with reference to the PRC Personal Information Protection Law (PIPL); the English site aligns with GDPR and applicable US requirements where relevant. Any updates will be published on this page with the revision date.